Refund policy
RETURN & REFUND POLICY
30-Day Money-Back Guarantee
We stand behind the quality of our BLENDWAVE portable blender. If you're not completely satisfied, we offer a 30-day money-back guarantee from the date of delivery.
Eligibility:
- Product must be in original condition with all accessories
- Original packaging preferred but not required
- Proof of purchase required
Return Process:
1. Contact us at [your email] within 30 days of delivery
2. Provide order number and reason for return
3. We'll send you return instructions within 24 hours
4. Ship item back using our prepaid label
Refunds:
- Processed within 5-7 business days after receiving your return
- Original payment method will be credited
- Shipping costs are non-refundable unless product is defective
Defective Products:
- We'll replace or refund defective items at no cost to you
- We cover return shipping for defective products
Questions? Contact us at customersupport@getblendwave.com